While DryBox Rescue does not guarantee a 100% success rate, we do consider the service worth the attempt. A money back option is available, under certain conditions, for customers who have used a DryBox Rescue self-service kiosk.
If your phone was not rescued with one of our self-service kiosks and you would like a refund, please download and submit the following form: Money Back Option
Please remember that some phones may need up to 15 minutes on a charger after being dried before the attempt was considered unsuccessful.
Self-Service Kiosk Terms & Conditions